Simply press POWER Brilliant images and astounding sound greet you the moment you turn on Sony's KF-50WE610 50" Grand WEGA LCD Rear Projection TV. Reap the benefits Sony's unique features offer you. The WEGA Engine system maintains the picture in the digital domain, while the Optical Engine delivers high-resolution picture corner-to-corner. Enjoy the stunning detail and clarity enabled by this television's 3.28 million dots resolution. Fixed pixel display and constant light eliminate flicker, Enhanced Memory Stick Media make images and MP3s come to life on screen, and the HDTV monitor produces outstanding picture quality. 50-inches of unprecedented performance... Experience it for yourself.
Customer Rating: 



Summary: 4 Year Owner
Comment: Just sitting around surfing the web(black Friday deals). I ran across a review and decided to do an intensive search. Everything I found has closely described my experience. One exception! I was living in Japan when I purchased my TV.
After having my set for 6 months, the red light started flashing and the sound/picture disappeared. I coantacted SONY. Incase, you have never been to Japan, the world of customer service has a different philosophy there than it does in the US. Two days later, the rep came out and very apologetically repaired my TV. Also, he explained to me the problem(the lamp) and said that this would probally need to be replace every two years. At which time he showed me how to replace the bulb and he left my home.
Four years later, the picture is still great. Sound fantastic! I replaced the bulb in JAN 2007. I know that this is not ideal but it helps to know the problem and when to expect another. Gotta go find a TV lamp.
Happy Holidays...
Customer Rating: 



Summary: Lousy Backing of Sony Inc. for this product
Comment: Loved the TV because I could put the channel selection and a clock on screen that was large enough to see and it stays on. HOWEVER, I began seeing a blue blob in the upper left corner and now many many blue dots all over the screen. Called a TV repairman and he said the Engine Light was defective and Sony knows about it. Repair cost: $1,500. Called Sony for assistance with a fix, they said NO so I went higher up the chain, they were arrogant and stil said NO. They said I should have bought the warranty. I always say I don't need an extended warranty if the product is good. SONY IS NOT GOOD. I WILL NEVER BUY ANOTHER SONY PRODUCT. I would love to find another TV that provides placing the channel selection and time of day on screen that is big print and stays on screen. Does anyone know of a TV out there like that? Also, I could not believe it when the person with Sony told me that you can only expect a TV like that to last 3 or 4 years because of the intense heat from the projection bulb. No more projection TV's for me.
Customer Rating: 



Summary: KF-50WE610 Sony Terrible After Sale Support
Comment: I purchased this TV new in September of 2004. I have the blue blob problem that a lot of people seem to have. So I did some research online and found this site. Someone recommended this link, becuase Sony was doing the right thing and standing behind their product. [...]
I thought, hey my TV is a 2004 model and Sony has committed to fix this known issue for people until Decemeber 2008. Great, I'll just give them a call and get this taken care of. NOPE! I called and apparently even though I bought my TV 9 months into 2004, it was a 2003 model. Who knew? So sony said tough luck pal we were fixing the 2003 models but we stopped doing that in June of 2008. Great I missed it by 3 months. I tried to get a supervisor and no one would take the call. Luckily for me I purchased the extended warranty from Circuit City when I bought this TV. It expires 1 week from today. Circuit City is sending someone out tomorrow to fix it. I was a huge Sony guy. No more. How can this company expect someone to pay [...] for this TV and it only lasts 4 years? I hear the repair is anywhere between [...]. I could buy a new 50" LCD projection TV for that price today, and you can bet the farm that it would not be a Sony. Someone on this site had a great idea, he was going to mail his TV to the CEO of Sony. Once mine is fixed and 2 years from now when this blue blob returns, I guarantee there will be a 50" Sony arriving at corporate headquarters. I'll never buy Sony again.
Customer Rating: 



Summary: Still going strong...
Comment: This TV has been great to me.. I bought mine in Feb 2004 and still running off the first bulb!! Im a huge technology junky though.. and even though this tv is working great.. I have to upgrade.. Those new Sony XBR's are sweet. Looks like this tv might get sold or made to be a second TV..
Customer Rating: 



Summary: Looking for recourse!
Comment: We have had this TV about 2 and half years. We have had power supply issues within 6 months, replaced our first lamp within 12 months of purchase, replaced our second lamp at about the 2 year mark, and now we have the infamous blue blob creeping across the screen (and growing daily). I agree with other posts that Sony is not the company it was, and given they have done absolutely nothing to make these issues right with consumers says even more about their company. In other words, it's not just the TV -- it is the company. This TV will cost you twice the sticker price in repairs (even with the extended warrantees), and Sony will do nothing. This ranks as one of the most wastful purchases I have ever made!
This is my last Sony product, and for those who have written good reviews, GOOD LUCK -- I fear your time is limited with this lemon too.